Help Topics

Below are the most popular
topics where help may be needed.

Click on a link below or image on the right
to navigate to the relevant subject you
need help with:

 

Looking for information on using Second Sight in Education and Training?

Click here to view those FAQ's

Using Second Sight



Introduction Screen

Start the Second Sight application.


Download Experience

If you want to download a new Experience Pack on your Apple device then select this option - see the FAQ on installing Experience Packs by clicking here.


How To Use

There is a help section found within the Second Sight application which can also be used as a reference on how to use the viewer.


Start Experience

Selecting 'Start Experience' on the main menu will bring up a menu of currently installed Experience Packs.

Tap the Experience Pack you wish to use and this will take you to the view from the camera.


Trigger Content

To trigger the audio, video, 3D holographic or Internet content you must point your phone's camera at a Second Sight marker; whether this be in a magazine, book or display board.

The entire marker including the 'dashed' outline must be visible to trigger the content as highlighted above in green.

Once the marker is found by the software, the content associated with the marker will be shown.


Viewing 3D Holographic Content

If the content being displayed is a 3D hologram then you must keep the marker in view for as long as you want to see the hologram.

If you lose sight of the marker, the hologram and any audio will play for a further 5 seconds before stopping, this allows you to refocus on the marker and continue the experience.


Viewing Audio, Video and Internet Content

If the content being displayed is audio, video or Internet based content you do not have to keep the marker in focus once the experience starts and can freely look away from the marker.